The server on the floor has more time to spend with the customer, giving them a better service, engage more with them, make sure that they meet their needs and maybe selling more as well.

Our colleagues used to have to make several deliveries to get the meals to the customers, but now with the assistance of the delivery robot, it can deliver several dishes to a table at one time. Our colleagues' work has also been made much easier and productivity has increased.

The biggest impact that it has on Black Canyon is that it really attracts customers because the robot is very cute and very interactive, and actually, it’s like a magnet to pull in our customers, so it actually helps in bringing in sales. Robots can actually ease our burden on our shortage of labour especially in the dining area.

After using the robots, it can help to reduce exposure with customers during covid-19, work faster and help our employees not be too tired. Also can play with our customers. Customer will feel that our restaurant is fun, this restaurant is so trendy.

So since there is a robot to help us. I think our productivity has increased. So if there is a robot to do it for us, and we hope to improve and give our customers a better service.

BellaBot really helps our staff a lot, by helping staff to deliver food and drinks to the customers. It lessens the workload of our staff. Therefore, it takes a much faster time to reach the customers.

PuduBot has turned out to be well suited to the characteristics of our hand disk substrates, and it has been abke to meet our expectations for moving stability.